01723 372 509

80 Falsgrave Road, Scarborough YO12 5AZ
Opening Hours
Day Time
Monday – Friday 8am – 5pm
Saturdays 8am – 4:30pm

Privacy Policy

This document describes what information DJ Horsley Falsgrave Ltd. collects from you while you use this site, and how we use and protect that data.

We may update this document from time to time so you should check this document from time to time to enure you are happy with any changes. Any modifications made to the document will be made clear, as well as the date they take effect.

Information You Submit

Website Contact Forms

Contact form at the foot of any page
Email Us form on our Contact Us page
Ask The Butcher question submission form

When you submit your information via any of the preceding forms, the information you enter is emailed directly to us using the PHP mail() function.
The Contact Us page and Ask The Butcher submission forms use the Fast Secure Contact Form plugin and also use the wp_mail() function.

Your information is never stored on our webserver however, your email is saved on our hosting provider’s mailserver while it awaits download to a DJ Horsley Falsgrave company computer.

The email address this information is sent to is designated within our administration area.
While this address may not be listed on the website (in order to reduce the opportunity for spam-bots to harvest it), we are happy to provide this information on request.

To request this information, you can

Email Storage and Deletion

When you email us, either via a form on this site or direct to any …@djhorsleyfalsgrave.co.uk address, your message is stored on our mailserver (managed by our our hosting provider) while it awaits download.

We regularly download any emails to an email client on a company computer, which removes the message from the mailserver.

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

We will delete your email within six (6) months of your issue being resolved or no longer being actionable.

Please note, emails to the webmaster@djhorsleyfalsgrave.co.uk account are managed by our website manager and are downloaded to a computer not owned by DJ Horsley Falsgrave Ltd. They are, however, governed by the same policy outlined here, which is strictly adhered to by our website manager.

Ask The Butcher

Note, any messages sent in relation to our Ask The Butcher section will be retained for the duration of the question’s appearance on this site.

If you would like your question removing from the site, you will need to have provided your email address upon initial submission of your question.
Emailing us a removal request from the same address allows us to verify you are the original author.

Because an email’s From field can be spoofed, we will reply to your email asking you to confirm your request.
Upon receiving your reply, we will remove your question from the site within 48 hours.

Any emails relating to this question will then be subject to the email storage and deletion policy outlined above and will be deleted within six (6) months.

Information We Collect By Other Means

Server Logs

As is standard practice, any visit made to this site is logged by our webserver in order to provide general statistics about the site’s visitor demographic. While this information is not, in and of itself, personally identifiable to you, used in conjunction with information collected from other sources on this site or others, a clearer picture of your identity may be deduced.
If you are worried about this, we would recommend not entering personal information into webforms and surfing the web through a proxy connection.

The information collected in our server log will contain, at most, the following:

  • Your public IP address (which may be shared by others in your house or even neighbourhood. It can also be masked using proxies, as detailed above).
  • The time you visited the page (accurate to one (1) second).
  • Whether you had just submitted a form (the request method, either GET or POST).
  • Whether the server sent the page successfully (a 3 digit status code).
  • The size of the page or image you viewed.
  • The address of the page you were on before, if you followed a link or submitted a form from that page (the “referer (sic)”).
  • The browser and version you are using (though some browsers can mask this information).
  • The operating system your computer is running.

You can find more detailed information about Apache server logs on the Apache website.

Google Analytics

In order to collect information about how our visitors use our site, we also use Google Analytics, a JavaScript based website statistics program.

To find out more, view the Ghostery page about Google Analytics or the Google Analytics privacy policy.

As this runs via JavaScript, if you are not comfortable with its presence, you can disable it in the following ways:

Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

If you wish to find out more about cookies, including ways to clear them from your browser, aboutcookies.org is a good source of information.

We use two cookies in particular to track your preferences on this website.

Enable JavaScript [Cookie Name: djh_javascript]
This cookie records whether you have chosen to disable JavaScript on this site through the link at the bottom of the page.
If you delete, or refuse to store, this cookie, the site will revert to the default state of JavaScript enabled throughout your visit.
Of course, if you have disabled JavaScript in your browser, this cookie is irrelevant (though still stored).
Text Size [Cookie Name: djh_textsize]
If you choose to change the text size on this site using the links at the bottom of the page, this cookie records your choice.
If you delete, or refuse to store, this cookie, the site will revert to the default text size throughout your visit.
This does not affect your ability to change your text size using your browser’s zoom functionality.

Additionally, WordPress, our content management system, may add cookies pertaining to your status as a registered user of this website.
We do not currently support registration for non-administration users though this functionality may be implemented at a later date. If, and when, this occurs, we will update this policy accordingly.

Who Has Access To Your Information. And Why?

DJ Horsley Falsgrave Ltd. management staff

In order to respond to your enquiries, the director and management staff have access to company email.

The director and management also have access to website logs, statistics and any other data collected during your visit to the site, as outlined above.
They have access to this information order to make executive decisions relating to both the website and the company as a whole.

Our website manager

This website is actively managed by Dajve Green.

In order to respond to website issues and make decisions about the future of the website (for example in relation to search engine optimisation or code refactoring), our website manager has direct access to

Our website manager is also responsible for the webmaster@djhorsleyfalsgrave.co.uk email account, which is governed by the same email storage and deletion policy as outlined above.

Our website manager does not have direct access to any other …@djhorsleyfalsgrave.co.uk accounts or emails, however your message may be shared by management staff if it relates to a website issue.

Information Available to Third Parties

We will never sell, lease or otherwise distribute your information to third parties unless we have your explicit permission and/or are required by law to do so.

However, there are times when data collection by third parties is out of our control.

WordPress

This site is controlled by WordPress 3.x, which is an open source content management system.

Neither the CMS nor any of the installed plugins log or send information to third parties in methods not already covered in this policy.

Referring links

Whenever you click on a link to an external website, that site’s server logs (see above) will record the page you were viewing here immediately prior to leaving our site. This information appears in the Referer (sic) field.

If you do not wish to inform the new site that you were visiting this website, you should manually type the new web address into your browser’s location bar, instead of clicking the link on our site.

Please note, we are not responsible for any content or the data collection / management policies of external websites, although we try not to link to any unscrupulous websites.
If you believe that we should not be linking to a particular site for any reason, please inform us by emailing webmaster@djhorsleyfalsgrave.co.uk.

Google Analytics

In addition to the promises we make with regards handling data collected through our use of Google Analytics (see above), it should be noted that the files reside on Google’s webservers. Any time a script is accessed (ie. when you visit a page which uses Google Analytics and you are not preventing Google Analytics from running), Google's server logs record this information.

While we have confidence in Google’s handling of the data it collects, we would recommend that you read Google’s privacy policy.

If you choose to disable Google Analytics in light of their potential access to data, we wouldn’t blame you (click here for ways to block Google Analytics).

Our Hosting Supplier

This website and our mailserver are hosted by Pixel Internet.

In order to diagnose and resolve technical issues, this company has complete access to both our webserver and mailserver.

We have complete faith in their data handling policies and practices, however if you need more information, you can either view their privacy policy or contact the company.


This document was last updated 18th February, 2011 13:00 GMT by Dajve Green.


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